Mum gave me the wrong advice. She told me to "treat others as you would like to be treated yourself." 

This makes effective teamwork impossible. At best, that is meeting our own needs, and not theirs.

The best strategy is to treat people as they would like to be treated

This infographic will give you some strategies to understand the communication styles of each person you lead. Most importantly it will help you adapt your approach based on each of those communication styles. 

Explore how to communicate with the different types of people in your team.






"Life is not a spectator sport. If you're going to spend your whole life in the grandstand just watching what goes on, in my opinion you're wasting your life."

-Jackie Robinson