If you don’t know what is causing underperformance, you can’t fix it

by Simon Thiessen on 06-Apr-2016 10:00:00

4 ways Gap Analysis can accelerate your performance management


Many managers ask what they should do about their underperformance.

But that is the wrong question. At least to start with.

The first question should always be ‘why.’

In managing poor performance, a one size fits all approach simply doesn’t work – you need to understand what is leading to underperformance so that you can adapt your performance management plan to the specific issue.

What does cause underperformance? Lack of motivation, poor leadership, absence of skills, little or no training, low engagement, company policies that limit people, poor self-awareness and simply not caring are all possible causes. Your challenge as a leader is to work out which of these are impacting a specific person’s performance in a specific situation - and then tailor your performance management plan appropriately.

This infographic shows our Gap Analysis Model (GAM) and will help you identify both the cause and the solution.

(Click here to download the high resolution PDF version)


Need more tips to build a high performance team?

Trust between team members make a huge difference to team performance. Here is our selection of the best team building activities.

team building


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This post was written by Simon Thiessen

Simon is CEO and a senior Learning Facilitator for The Real Learning Experience. He divides his time between working with a small group of clients, building our network of license partners, running the company and writing for our blogs. Outside work he is a father of 4, an enthusiastic triathlete, an aspiring author and a passionate advocate for children with dyslexia

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